Doctors Commons RoadBerkhamstedHertfordshire, HP4 3BYTel: 01442 874784
On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.
Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.
The following clinics/services are available at the surgery by prior appointment:
Can't get to see a doctor when you'd like to? Can our Nurse Practitioner help instead?
Did you know that it is not always necessary to see a doctor for certain conditions? We now have a nurse practitioner who is able to see, treat and prescribe (if necessary) for a wide range of medical problems. You may be surprised by the variety of conditions they treat so please click here for details of the types of conditions they can see patients for.
Please rest assured that if they feel they are unable to help you during your appointment with them then they will arrange for you to see a doctor. We currently have Nurse Practitioner appointments every day the surgery is open (except for Wednesdays and the monthly Saturday morning clinics), and at different times of the day, so you should be able to find one that is convenient for you. We offer both face to face and telephone appointments with our nurse practitioner.
At the moment you will need to telephone the surgery for a nurse practitioner appointment which will also enable you to discuss, if necessary, any queries you may have about these appointments with a member of the Patient Services Team.
Consultations are 10 minutes long and are for ONE CONDITION ONLY. The list of conditions does not apply to pregnant women or children aged 5 years or under.
If you require any vaccinations for travel abroad, please make a double appointment with one of our practice nurses in good time before your departure.
If you are unsure whether you need a vaccination, or you would like clarification on any external travel received, then please make a telephone appointment with one of our practice nurses.
It is essential to make your initial appointment as early as possible – at least 6 weeks before you travel – because you will need to attend a second appointment with the practice nurse in order to receive the vaccinations.
Most vaccines have to be ordered because they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday.
To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
We provide various services for which no reimbursement is available from the NHS. Should you need to make use of these services e.g. providing private certificates, medical examinations etc. a fee will be payable and will be requested in advance of the service being provided.
- We may not be able to provide you with specialist certifications or medical examinations and a doctor will review requests before we accept the work.
- If a service takes considerably longer than expected, additional charges will be payable based on the additional time taken.
Payment can be made by debit/credit card or by cash.
Details of our fees (last reviewed November 2015) can be found here
NHS Health Checks are being offered to people aged between 40 and 74 once every five years PROVIDED you have not already been diagnosed with one of the conditions we will be assessing you for (see bullet point list below).
We will shortly be sending letters to those patients eligible for a Health Check inviting you to make a Health Check appointment at this surgery.
The check is to assess your risk of developing:
If there are any warning signs, then together we can do something about it. By taking early action, you can improve your health and prevent the onset of these conditions. There is good evidence for this.
The check should take about 20 minutes and is based on straightforward questions and measurements such as age, sex, family history, height, weight and blood pressure. There will also be a simple blood test to measure your cholesterol level.
Following the check, you will receive free personalised advice about what you can do to stay healthy.
You can download a copy of a leaflet giving further information about the new NHS Health Check here
The NHS has prepared a leaflet which explains what is expected to happen when you are referred to a hospital or a specialist.
This covers booking appointments with the hospital, results of tests or procedures, medicine prescribed by a specialist, fit notes, follow-up and questions about the care you received from them.
Please read this leaflet carefully as it will help you to answer your questions more quickly.
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