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Noticeboard

New Telephone System


On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.


Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Carers Information

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you. We have further information in our waiting room, or contact the surgery and our staff would be happy to assist you.

Please see our Carers in Herts page for further information about local services and support.

Resources for Carers

Did you know about Breakaway for Carers, a new Herts Health and Community Service? They could provide a volunteer to give you a break for a couple of hours to go shopping, meet with friends etc. They are always looking for extra volunteers to! To find out more, click here to go to their website 

Dacorum Conversation - How can we provide better support for local carers?

NHS Choices and Carers Direct

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone

0808 802 0202

Helpline Information

Carers Direct

Email

CarersDirect@nhschoices.nhs.uk

Office Hours

Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups



Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.



 
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