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Noticeboard

New Telephone System


On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.


Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

When We Are Closed - Call 111

NHS111

Emergencies

You should still call 999 in an emergency. Chest pains and/or shortness of breath, and strokes, constitute an emergency.

Urgent Care Centre

Urgent Care Centres treat most injuries or illnesses that are urgent but not life threatening, for example, sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. You do not need to book an appointment - just turn up and you will be seen promptly by either a doctor or nurse.

Your nearest Urgent Care Centre to the surgery is located at:

Hemel Hempstead Hospital, Hillfield Road, Hemel Hempstead HP2 4AD

From December 2016 this service is open 08:00 to 22:00. Outside these times, call 111.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website