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New Telephone System

On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.

Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Repeat Prescriptions

Nice_blue_pillsYou can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception. These will only be issued with the agreement of a doctor.

If you enclose a stamped self addressed envelope we will post your prescription to you.

Alternatively, you can order your repeat prescription via this website by simply following the link on this page if you have registered for online services.

You can also order by Fax on 01442 877694

Telephone requests CANNOT be accepted.

If preferred, we can arrange for the prescription to go to a chemist in the town. Please ensure this is stated at the time the prescription is requested and allow an extra working day for this to arrive at your nominated chemist

Online Prescriptions

You can order your prescription online by clicking on the link below.

Order Your Repeat Prescription Online Via Patient Access 

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Please allow two full working days between requesting and collecting your medication.  Please do not ask us to provide a prescription in a shorter timescale as it is very unlikely we will be able to do so.

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