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Noticeboard

New Telephone System


On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.


Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. If you have asked to collect your prescription form one of the local chemists then a further 24 hours should be allowed.

PLEASE NOTE: There may be additional delays if you have requested items which are not on your Repeat List.

Hospital Prescriptions: Medication and any other items issued to you by a hospital on a prescription should be obtained from the hospital pharmacy.

 
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