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Practice Management

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Shari Wharton (f)

Shari is the Surgery's Deputy Practice Manager. She has been with the surgery since April 2016. Usually based at our Boxwell Road site.


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Viv Ellson (f)
Mrs Lucinda Spencer (f)
Mrs Lorraine Worger (f)
Mrs Margaret Mitchie (f)
Mrs Nicola Pollard (f)
Mrs Judith Spencer (f)
Ms Suzanne Driscoll (f)
Ms Sara Hobbs (f)
Mrs Sonya Cowley (f)
Mrs Theresa Gallagher (f)
Mrs Ruth Brett (f)
Mrs Patricia Martin (f)
Miss Hannah O'Dair (f)
Mrs Joanie Lawlor (f)


We have 2 medical secretaries who provide support for the doctors, nurses and Business Manager. Secretaries prepare letters for patients as well as hospital referrals and letters to other healthcare providers. They are also responsible for arranging certain patient transport (from the surgery's aspect).
Mrs Rachel dias Cyrino (f)
Mrs Diane Hamilton (f)
Mrs Robin Stephenson (f)
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